Shipments and orders

All G.R.A.S. jewelry pieces are hand-made in Israel and stored on-site at our warehouse facilities. International shipping for online orders are facilitated through FedEx Express Shipping and usually take up to 10* business days. . International shipping costs $15 per order. G.R.A.S. offers free shipping for orders over $400.
For tracking orders through FedEx, click here.

Frequently Asked Questions (FAQs)

1. How will I know once my order has been received by G.R.A.S. once placed?
Once your purchase is completed, you will receive a confirmation email with your order and delivery details. Once shipped, you will receive an email with your tracking number.

2. What if I need to change or cancel an order?
For details regarding changes or cancellation of orders, please see the Return & Exchange Policy.

3. How can I check on my order status?
The status of your order is regularly updated in your online Account, under My Orders.

* For special orders, such as customizing the size of a piece of jewelry or adjusting the length of a chain, delivery may take up to 3 weeks from the time of order.